top 3 questions.

Top 3 questions we get asked

learn more

top 3 questions

  • How can i sell my shares?

    How to sell your shares is described in the manual. Chapter 9 describes the process step by step.

  • I have sold shares, when will i receive the payment?

    We have two payment runs a month. The first for sales between the 1st and the 16th and the second one for the sales from the 16th till the end of the month. At the end of the period we need a processing time of 8 to 10 days before the money is transferred. The money will be transferred to the Randstad head office of your country. They will take care of the further payment to you. Please also take into account some time for the local Randstad head office to handle the process on their part. In the Netherlands and some UK companies the sale proceeds will be transferred directly into the account that's administered in tOption.

  • Can I make any changes during the six-month savings period?

    The amount you have chosen to save is fixed for six months. Any changes you want to make will apply to the next savings period. It is not possible to stop halfway through a six-month savings cycle. If you wish to stop saving, the amount saved, including interest, can be returned at the end of every savings period.